A quality service designed to fulfill customer requirements
Managed Services offers IT organizations the option to avail themselves of external suppliers for a wide range of IT functions and services, allowing managers to focus on strategic functions and more critical activities for the business.
Npo Sistemi’s managed services include:
- Print service management
- Service Desk
- Outsourcing (NOC, On Site Support, IMAC)
- Cloud and Datacenter services
The benefits of having Npo as a partner:
Skills and experience
Over thirty years of experience in helping businesses and organizations identify areas and processes that can be outsourced, typically non-core activities, which can be entrusted to a specialized operator:
Support in managing the customer’s ICT infrastructure
We support evolution over time, guaranteeing high standards of performance and reducing fixed management costs.
Compliance with best practice and ITIL standards
- Npo Service Managers are ITIL certified.
- Applying the industry’s ITIL best practices (to manage problems, incidents, events, modifications, configurations, performance, stocks) ensures optimum management of IT.
- We use ITIL-Compliant open sourced and commercial tools, which allow us constantly to monitor the progress of requests and the time taken to fulfill them.