THE USER EXPERIENCE IN THE MODERN WORKSPACE
2020 brought many important changes. The Digital Transformation gained momentum in just a few months.
Companies’ needs have changed as follows:
- Productive users anytime everywhere
- Smart processes
- Flexible and suitable tools for employees
- Effective infrastructures and support services
These needs can be summed up as follows: simplification.
Flow and process simplification, digitalization and automation.
This is the most important challenge for companies. The implementation of organizational models with the aim to redefine workspaces while keeping up with the business has rapidly increased, supporting companies’ new ecosystems: the digital workplace. Workspaces have been redesigned to be focused on people and their user experience.
According to the data spread by the Politecnico Observatory of Smart Working, the percentage of remote workers has increased by 788% in 2020: around 5 million people worked remotely, compared to 570 thousand in 2019.
Remote work is a winning organizational model that has many advantages and benefits. The implementation of this model enhances the level of resilience, the level of productivity, innovation in the workspace’s redesign, flexibility and accountability.
A people-centered paradigm that gives autonomy and flexibility to workers, with an improved result-oriented approach that generates a positive impact in terms of well-being and productivity.
For this reason, companies need a partner who is able to guide them through the evolution of the company’s ecosystem.
Npo Sistemi proposes technological solutions through an advisory approach that is designed to address Change Management and Digital Transformation, with technological solutions for the Digital Workplace to improve people’s engagement and performance.