Sacra Famiglia - case study

Zero impact migration for all workstations

Switching to new desktop computers, laptops and tablets in a social care organization is a serious business. The health of the people receiving care remains central and, in most cases, services have to be delivered 24 hours a day, 7 days a week.

The Fondazione Istituto Sacra Famiglia Onlus offers accredited care and rehabilitation services for people with mental and physical disabilities and frail elderly people. It provides over 2000 users with residential, outpatient, home and day care every day.

Switching to new desktop computers, laptops and tablets in a social care organization is a serious business. The health of the people receiving care remains central and, in most cases, services have to be delivered 24 hours a day, 7 days a week. Work on the work stations has to be carried out as quickly as possible, according to a rigorous timetable, in order to ensure the greatest possible business continuity.

Requirement

To resolve technological obsolescence, replacing 440 work stations, including fixed and mobile devices, ensuring operational continuity for 2,000 operators providing care for 7,000 patients.

Solution

Migration of the whole installation, across 20 offices, in 2 months, at an average rate of 10 devices a day.
The switch from Windows XP to Windows 7 was achieved thanks to a dedicated service, which ensured optimum timescales, costs and training.