Coca-Cola HBC Italia - Case study

Migrating 2000 users thanks to multimedia training

Coca-Cola Hellenic Group operates in 28 countries and has 581 million customers. Coca-Cola HBC Italia (known as Coca-Cola Bevande Italia between 1995 and 2005) began to operate in Italy in 1995 and is now one of the biggest soft drinks companies and the biggest bottler of The Coca-Cola Company products.

Requirement

To support the conversion of all Coca-Cola HBC Italia staff in the transfer from Lotus to Office 365, using an innovative solution that allowed all the members of staff to be trained quickly and effectively. Avoiding the two traditional alternatives: organizing a training model and calling in hundreds of operators from across the country, or organizing training events throughout the country with PowerPoint presentations, which has high logistical costs and a considerable time impact on resources.

Results achieved

Using TrainingForge instead of traditional classroom training allowed all Coca-Cola HBC Italia staff to be trained quickly and effectively in less than two months: 

  • maximum freedom in terms of when staff could use the content
  • minimized impact on their professional activity
  • detailed reports to monitor the state of progress of the training
  • opportunity to capitalize on this training asset to make it available to new recruits as well 

In addition to providing TrainingForge, Npo Sistemi produced the multimedia content.

Products/Services

  • TrainingForge